CHAPTER FIVE Measurement and scaling techniques.


CHAPTER FIVE
Measurement and scaling techniques.
qMeasurement in research.
qMeasurement scales.
qSources of error in measurement.
qTests of sound measurement.
qTechnique of developing measurement tools.
qScaling.
qMeaning of scaling.
qScale classification bases.
qImportant scaling techniques.
qScale construction techniques.
Measurement
Measurement is Values made meaningful by counting into specific units. Measurements act as labels which make those values more useful in terms of details. For example, instead of saying that someone is tall, we can specify a measurement and specify that the individual is 6 feet tall.
measurement of length, height, money amounts, weight, volume, area, pressures, temperature readings (in degrees Fahrenheit) etc.
Measurement is defined as the act of measuring or the size of something. Measurement is a procedure for assigning symbols, letters, or numbers to practical properties of weight and height, length and width, or distance in km or miles, and temperature degree, according to rules. Or the act or process of measuring, a figure, extent, or amount obtained by measuring:  dimension, measure.
Number                   property
          1                               Female
          1                               Male
§We could have also assigned
          M                              Male
          F                                Female
                                                         
Measurement :
Measurement is the process of observing and recording the observations that are collected as part of research. The recording of the observations may be in terms of number or other symbol to characteristics of objects according to certain prescribed rules.
Measurement is a procedure for transferring symbols, letters, or numbers to practical goods of weight and height, length and width, or distance in km or miles, and temperature degree, according to rules. Or the act or process of measuring, a figure, size, or amount obtained by measuring, dimension, measure.
Measurement is defined as the act of measuring or the size of something.


Measurement scales.
Measurement
scales (nominal scale, ordinal scale, interval scale, ratio scale)

Scaling is the branch of measurement that involves the level or degree or amount or size of metric units , Scaling describes the procedures of assigning of numbers or symbols (i.e., quantitative measures) to subjective abstract concepts (or properties of objects)
LEVEL OF MEASUREMENT: The most widely used classification of measurement scales or Scale Properties are of the following.
Nominal scale
Ordinal scale
Interval scale
Ratio scale
Nominal Scale:
Nominal Scale: A nominal scale is the simplest of the four scale types and in which the numbers or letters assigned to objects serve as labels for identification or classification.
Example: What is your sex?
qMale
qFemale
Example: Males = 1, Females = 2 Drinks A = Pepsi Cola, Drink B = 7-Up, Drink C = Miranda Sales Zone A = Mogadishu, Sales Zone B = Kismayo§ Males = 1, Females = 2
Ordinal Scale:
Ordinal Scale: Ordinal measurements describe order, but not relative size or degree of difference between the items measured  In this scale type, the numbers assigned to objects or events represent the rank order (1st,2nd,3rd,etc) of the entities assessed.
Which one of the following media influences your purchasing decisions the most?
§Television
§Radio
§Newspapers
§Magazines
§Internet
 Possess order but not distance or origin
Numbers assigned preserve the order relationship (rank) and the ability to distinguish between elements according to a single attribute & element
ordinal scale and may also use names with an order such as: ❖ “Bad”, “medium” and “good” ❖ “very satisfied”, “satisfied”, “neutral”, “unsatisfied”, “very unsatisfied”
Example of an ordinal scale:
Example of an ordinal scale:
The result of a horse race, which says only which horses arrived first, second, or third but include no information about race times.
Examples of Ordinal:
Career Opportunities = Moderate, Good, Excellent   Merit = A grade, B grade, C grade, D Investment Climate = Bad, inadequate, fair, good, very good .
 An ordinal scale is more powerful than a nominal scale in that the numbers possess the property of rank order
How long do you spend reading newspapers on a typical weekday?
§Less than 5 minutes
§5 minutes to less than 15 minutes
§15 minutes to less than 30 minutes
§30 minutes or more
§
Interval Scale :
Interval Scale :
 An interval scale is a scale that not only arranges objects or alternatives according to their respective degrees but also distinguishes this ordered arrangement in units of equal intervals (i.e. interval scales indicate order (as in ordinal scales) and also the distance in the order).
Possess the characteristic of order and distance
DOES NOT possess origin
Numbers are assigned in such a way that they protect both the order and distance but do not have a unique starting point
Example: temperature scale -
50 degree  F is twice as warm as 25o F
10 degree C is not twice as warm as -3.9o C
 Permissible mathematical operations
(+) Mean, average déviation, standard déviation, corrélation, t F
 example :
Interval data. Suppose we are given the following temperature readings (in degrees Fahrenheit):
58°, 63°, 70°, 95°, 110°, 126° and 135°. In this case, we can write 100° > 70° or 95° < 135° which simply means that 110° is warmer than 70° and that 95° is cooler than 135°. We can also write for example 95° – 70° = 135° – 110°,
Ratio scale
Ratio scale: ratio scale is a scale that possesses absolute rather than relative qualities and has an absolute zero.
Examples:
§Money
§Weight
§Distance
§Temperature on the Kelvin scale
RATIO SCALE :
Possess the characteristic of order distance and origin
Numbers are assigned in such a way that they preserve both the order distance and origin
Example: length (KM scale), weight (KG scale)
50 KG is twice as heavy as 25 KG
110.24 pound is twice as heavy as 55.12 pound
Permissible mathematical operations: ALL  
Sources of Error in Measurement:
Sources of Error in Measurement:
Measurement error is defined as the difference between the distorted or disfigures information and the undistorted information about a measured product, like Input error, signal transmission error, signal communication error, converter error, computer error, indication error expressed in its measure. In short, an error is defined as (untrue, wrong, false, no go) value at the output of a measurement system
Source of Error in measurement is the amount of deviation in a physical quantity that take places as a result of the process of measurement or approximation.
Another term for error is uncertainty or to express this uncertainty in the measurement process or Measurement should be precise and unambiguous in a perfect research study.
The following are the possible sources of error in measurement.
Sources of Error in Measurement:
The following are the possible sources of error in measurement.
qRespondent
qSituation
qMeasurer
qInstrument
 Respondent: At times the respondent may be :
reluctant to express strong negative feelings
or it is just possible that he may have very little knowledge but may not admit his ignorance.
All this reluctance is likely to result in an interview of ‘guesses.
other factors like fatigue, boring, anxiety or nervousness, etc. may limit the ability of the respondent to respond accurately and fully.
Continue
Situation: 
For instance, if someone else is present, he can distort or deform responses by joining in by being present.
If the respondent feels that uncertainty is not assured, he may be reluctant to express certain feelings.
Any condition which places a nervous tension on interview can have serious effects on the interviewer-respondent rapport.
Situational factors may also come in the way of correct measurement.
Continue
Measurer: 
The interviewer can deform responses by rewritings or reordering questions.
His behaviour, style and looks may encourage or discourage certain replies from respondents.
Careless mechanical processing may distort the findings.
Errors may also move quietly in because of incorrect coding, faulty vacant and/or statistical calculations, particularly in the data-analysis stage.
Continue
Instrument:
 Error may take place because of the imperfect measuring instrument.
The use of complex words, beyond the understanding of the respondent, ambiguous meanings, poor printing, inadequate space for replies, response choice omissions, etc.
Few things that make the measuring instrument imperfect and may result in measurement errors.
Another type of instrument deficiency is the poor sampling of the universe of items of concern.
Researcher must know that correct measurement depends on successfully meeting all of the problems listed above.
Researcher must, to the size possible, try to eliminate, neutralize or otherwise deal with all the possible sources of error so that the final results may not be contaminated.
Tests of sound measurement.
Tests of Sound Measurement:
Sound measurement must meet the tests of validity, reliability and practicality.
In fact, these are the three major considerations one should use in evaluating a measurement tool.
1.Validity refers to the extent to which a test measures what we actually wish to measure.
2.Reliability has to do with the quality of measurement and has to do with the accuracy and precision of a measurement procedure
3.Practicality is concerned with a wide range of factors of economy, convenience, and interpretability” We briefly take up the relevant details concerning these tests of sound measurement.
Three Types of Validity
  We briefly take up the relevant details concerning these tests of sound measurement as of the following :
1.Test of Validity : Test validity refers to the degree to which the test actually measures what it claims to measure  test validity is also the extent to which inferences, conclusions, and decisions made on the basis of test scores are appropriate and meaningful
2. Test of Reliability : Test reliability refers to the degree to which a test is consistent and stable in measuring what it is intended to measure as to understand the basics of test reliability
3. Test of Practicality : The practicality characteristic of a measuring instrument can be judged in terms of economy, feasibility and interpretability. From the operational point of view, the measuring instrument ought to be practical i.e., it should be economical, convenient and interpretable.
Certainly consider three types of validity in this connection:
I.Content validity.
II.Criterion-related validity.
III. Construct validity.
1. Content validity
Content validity is the extent to which a measuring instrument provides adequate coverage of the topic under study.
If the instrument contains a representative sample of the universe, the content validity is good.
It can also be decided by using group of persons who shall judge how well the measuring instrument meets the standards, but there is no numerical way to express it.
2. Criterion-related validity (standard factor)
Criterion-related validity is important factor  or measure relates to our ability to predict some outcome or estimate the existence of some current condition.
This form of validity be a sign of the success of measures used for some empirical or experiential estimating purpose.
The concerned criterion or standard must possess the following qualities:
q Relevance: (A criterion or measure or standard is relevant  or appropriate if it is described in terms we judge to be the proper measure.)
qFreedom from bias: (Freedom from bias is achieved when the criterion or measure or standard  gives each subject an equal opportunity to score well.)
qReliability: (A reliable criterion decisive factor  or measure is stable or reproducible.)
qAvailability: (The information specified by the criterion must be available.)
q
3. Construct validity
Construct validity is the most complex and abstract or theoretical or conceptual .
A measure is said to possess construct validity to the degree that it confirms to predicted correlations with other theoretical propositions or plans.
Construct validity is the degree to which achieves on a test can be accounted for by the explanatory constructs of a sound theory.
For determining construct validity, we associate a set of other propositions plans or with the results received from using our measurement instrument.
If measurements on our plan scale correlate in a predicted way with these other propositions, we can conclude that there is some construct validity.
If the above stated criteria and tests are met with, we may state that our measuring instrument is valid and will result in correct measurement; otherwise we shall have to look for more information and /or resort to exercise of judgment.
TECHNIQUE OF DEVELOPING MEASUREMENT TOOLS
The technique of developing measurement tools involves a four-stage process, consisting of the Following:
a) Concept development.
b) Specification of concept dimensions.
c) Selection of indicators.
d) Formation of index.
Technique of Developing Measurement Tools:
Measurement Tools involves a Four-Stage Process :
a)  Concept development: This is the first step. the researcher should have a complete understanding of all the important concepts relevant to his study. This step is more applicable to theoretical studies compared to practical studies where the basic concepts are already established beforehand.
b)  Specification of concept dimensions: the researcher is required to specify the dimensions of the concepts, which were developed in the first stage of concept development . This is achieved either by adopting an perceptive or understanding approach or by an empirical  or experimental correlation of the individual dimensions with that concept and/or other concepts.
c)  Indicator selection: In this step, the researcher has to develop the indicators that help in measuring the elements of the concept. Indicator is a way to measure or a thing that indicates the state or level of something, these indicators include specific questionnaires, scales, and other devices, which help to measure the respondents opinion, way of thinking, knowledge, expectation, etc. Using more than one indicator lands stability and improves the validity of the scores.
d) Index formation: Here, the researcher combines the different indicators into an index. In case, there are several dimensions of a concept the researcher needs to combine them.
Scaling
Scaling is the process of measuring things or individual with respect to quantitative characteristics.
Certain methods of scaling permit estimation of sizes or importance on a scale, while other methods provide only for relative ordering of the things.
There are four measurement scales (or types of data): These are simply ways to categorize different types of variables.
1.nominal,
2.ordinal,
3.interval and
4. ratio.  
Scaling is the branch of measurement that involves the construction of an instrument that bracket together qualitative constructs with quantitative metric units.
Meaning of Scaling
Meaning of scaling
Scaling describes the procedures of planning numbers to various degrees of opinion, attitude and other concepts. For example, a scaling technique might involve estimating individuals' levels of a central dimension of human personality theories, or the identified quality of products.
Meaning of Scaling is the process of measuring or ordering units or things or individual with respect to quantitative characteristics.
Certain methods of scaling permit estimation of sizes or importance on a scale, while other methods provide only for relative ordering of the entities.
The level of measurement is the type of data that is measured.
The word scale is sometimes (including in academic literature) used to refer to another complex measure, that of an index or directory. Those concepts are however different.
Meaning of Scaling
Scaling describes the procedures of assigning numbers to various degrees of opinion, attitude and other concepts. This can be done in two ways .,
1.making a judgment about some characteristic of an individual and then placing him directly on a scale that has been defined in terms of that characteristic and
2.Constructing questionnaires in such a way that the score of individual’s responses assigns him a place on a scale. It may be stated here that a scale is a continuum, consisting of the highest point (in terms of some characteristic e.g., preference, favorableness, etc.) and the lowest point along with several intermediate points between these two extreme points.
Scaling is the branch of measurement that involves the construction of an instrument that associates qualitative constructs with quantitative metric units.
Scaling evolved out of efforts in psychology (Psychology is the study of mind and behavior)and education to measure "unmeasurable" constructs like totalitarianism and self value.
Scale classification bases
The Scale Classification Bases can be categorized on the following bases.
1.Subject orientation
2.Response form
3.Degree of subjectivity
4.Scale properties
5.Number of dimensions
6.Scale construction techniques
Subject orientation: In this, a scale is planned to measure the characteristics of the respondent who completes it or to estimate the motivation aim that is presented to the respondent.
Response form: In this, the scales can be classified as categorical or comparative. Categorical scales (rating scales) are used when a respondent scores some object without direct reference to other objects. Comparative scales (ranking scales) are used when the respondent is asked to compare two or more objects.
Scale classification bases
 Degree of subjectivity: In this, the scale data is based on whether we measure subjective(one-sided) personal favorites or just make non-favorite judgments. the respondent is asked to select which person or solution he favors to be employed, whereas in the last case he is simply asked to judge which person or solution will be more effective without reflecting any personal preference.
Scale properties: In this, the scales can be classified as nominal, ordinal, interval and ratio scales. Nominal scales simply classify without indicating order, distance or unique origin. Ordinal scales indicate magnitude relationships of ‘more than’ or ‘less than’, but indicate no distance or unique origin. Interval scales have both order and distance values, but no unique origin. Whereas, ratio scales possess all these features.
Number of dimensions: In this, the scales are classified as ‘uni-dimensional’ or ‘multi-dimensional’. In the former, only one attribute of the respondent or object is measured, whereas multi-dimensional scaling recognizes that an object might be described better by using the concept of an attribute space of ‘n’ dimensions, rather than a single dimension continuum.
Scale classification bases
Scale construction techniques: This can be developed by the following five techniques.
1.Arbitrary approach
2.Consensus approach
3.Item analysis approach
4.Cumulative scales
5.Factor scales
Arbitrary approach: In this, the scales are developed on ad hoc basis. It is the most widely used approach.
Consensus approach: In this, a panel of judges evaluates the items chosen for inclusion in the instrument regarding whether they are relevant to the topic area and unambiguous in implication.
Item analysis approach: In this, a number of individual items are developed into a test that is given to a group of respondents. Post administering the test, total scores are evaluated, and the individual items are analyzed to determine which items discriminate between persons or objects with high and low total scores.
Cumulative scales: These are chosen on the basis of meeting the requirements to some ranking of items with rising and sliding discriminating power.
Factor scales: This can be constructed on the basis of inter-correlations of items indicating a common factor accounts for the relationship between items.
Important of scaling
IMPRTANT SCALING TECHINQUES
IMPRTANT SCALING TECHINQUES
rating scale is a set of categories designed to bring out information about a quantitative or a qualitative characteristic. , is a general and largely language concept used for rating things, people, places, ideas, and so on 
In terms of important scaling techniques We now take up some of the important scaling techniques often used in the context of research specially in context of social or business research.
Rating scales: the rating scale involves qualitative description of limited number of aspects of a thing or characteristics of a person.
When we use rating scale or categorical scale, we judge an object in absolute terms against some specified criteteria example we judge properties of objects without reference to their similar objects.
categorical variable (sometimes called a nominal variable) is one that has two or more categories. For example, gender is a categorical variable having two categories (male and female).
How do you like the product?
like-dislike ,above average, average, below average, or other classifications with more categories such as  neutral, dislike somewhat, dislike very much ,excellent—good—average—below average—poor”, “always—often—occasionally —rarely—never”, and so on.
Scale Construction Techniques:
Scale Construction Techniques:
In social science studies, while measuring attitudes of the people we generally follow the technique of preparing the Opinionnaire (or attitude scale) in such a way that the score of the individual responses allocates him a place on a scale. Under this approach, the respondent expresses his agreement or disagreement with a number of statements relevant to the issue.
While developing such statements, the researcher must note the following two points:
1.that the statements must bring out responses which are sensitively related to the attitude being measured.
2.That the statements need be discriminate not simply between extremes of attitude but also among individuals who differ slightly.
Thank you for your understanding and cooperation
Yours
Prof.Omar Abdi Mohamed
Lecturer


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